Subscription Terms

1. Free and Paid Features

Clutch5 has one standard paid subscription plan, which cannot currently be purchased (see “Current free access” above). Each new eligible user receives a 30-day free-access period, and Clutch5 may also provide complimentary promotional access.

The paid subscription is $4.99 per month, billed monthly unless a different price is clearly presented to you before purchase.

A Clutch5 subscription purchases access to Clutch5 alert and discovery features only. It does not purchase or guarantee access to any third-party sports broadcast, streaming service, league subscription, sportsbook, prediction market, event-contract platform, or financial service.

2. Price, Currency, Taxes, and Billing Period

The subscription price is $4.99 per month in U.S. dollars, plus any applicable sales, use, or similar taxes required by law.

Before you provide payment information, the checkout flow will clearly display the price, monthly billing interval, automatic-renewal terms, amount and timing of recurring charges, and how to cancel.

3. Automatic Renewal and Your Consent

Paid Clutch5 subscriptions renew automatically each month at the then-current price until you cancel.

The 30-day free-access period described in Section 8 is different: it requires no payment method, does not automatically convert to a paid subscription, and does not authorize any charge.

Before you purchase a paid subscription, Clutch5 will present the material recurring-charge terms and obtain your affirmative consent through a clear checkout action or other compliant consent mechanism. By purchasing, you authorize Clutch5 and its payment processor to charge your payment method for the recurring monthly subscription price and applicable taxes until you cancel.

Clutch5 will retain records reasonably necessary to document your subscription consent, including the applicable terms version and relevant transaction or billing identifiers. After you purchase, we will send you, by email, a confirmation you can keep that states the subscription, the recurring charge and how often it is made, our cancellation policy, and how to cancel. We keep the record of your consent for at least three years, or one year after your subscription ends, whichever is longer.

4. Payment Processing

Payments are processed by Stripe using Stripe-hosted checkout and billing-management pages unless Clutch5 clearly identifies a different processor.

Stripe collects payment-card and billing information under its own terms and privacy policy. Clutch5 receives and stores only limited payment and subscription information needed to manage access, such as a Stripe customer ID, subscription ID, product or price ID, subscription status, billing-period dates, and payment or webhook status.

Clutch5 does not receive or store your full payment-card number or security code.

5. Cancellation

You can cancel online at any time through the billing-management option in your Clutch5 account or the secure Stripe customer portal made available through Clutch5. You may also request billing assistance at [email protected].

We will not require a phone call, sales conversation, or mandatory retention interaction to cancel a subscription purchased online.

When you cancel:

• future automatic renewals stop;
• you generally keep paid access through the end of the billing period already paid for, unless otherwise stated at checkout or required by law; and
• no further recurring charge will be initiated after cancellation, subject to any charge already in process.

Cancelling stops renewals. It does not by itself end your access immediately or create a refund of the period you have already paid for.

We may offer an optional cancellation survey, but responding is not a condition of cancellation.

Deleting your account. Deleting your account and cancelling your subscription are separate. You can cancel yourself at any time as described above, and that takes effect at once. If you ask us to delete your account while a paid subscription is active, our team cancels it in Stripe as soon as we have verified your request, before and separately from deleting your data (which can take up to 45 days; see the Privacy Policy, Section 13). Cancelling this way is done by hand, so it is not instant; if a renewal date is close, cancel it yourself as well. When we cancel it, your paid access ends, and the unused part of the current billing period is not refunded, except as Section 7 provides.

6. Renewal Reminders

Clutch5 will provide renewal notices and reminders required by applicable law.

While your subscription continues, we will email you a reminder at least once a year that states the subscription, how often and how much you are charged, and how to cancel. We may also send courtesy reminders, but we do not promise a reminder before every monthly renewal.

A failure to receive a courtesy reminder does not extend a billing period or create a refund right except where applicable law requires otherwise.

7. Refunds, Credits, and Service Interruptions

7.1 General Refund Position

Except where required by law, stated at checkout, or approved by Clutch5 at its discretion, payments are non-refundable, and no credits or prorated refunds are provided for partially used billing periods.

A refund or credit in one instance does not obligate us to provide one in another.

7.2 Interruptions and Data Problems Do Not Automatically Create a Refund

Clutch5 is a sports alert and discovery service that depends on third-party data feeds, third-party broadcasters and streaming services, push-delivery infrastructure operated by browser and device vendors, and general internet availability. Interruptions and errors are expected from time to time.

Except where required by law or expressly promised to you at checkout, the following do not automatically entitle you to a refund, credit, extension, or prorated adjustment:

• temporary unavailability, downtime, degraded performance, or maintenance of Clutch5;
• an alert that is late, early, duplicated, missing, or never generated;
• inaccurate, delayed, stale, missing, or incorrectly mapped scores, clocks, game status, market information, or other data;
• a watch link that is broken, points to the wrong event, fails to open an app, or stops working because a third party changed its service;
• an outage, error, geographic restriction, blackout, authentication requirement, or subscription requirement of a third-party broadcaster, streaming service, league service, or market service;
• a game or event that is not covered, not detected, or no longer close after an alert; or
• your inability to watch a particular game or event for any of the reasons above.

This section describes when a refund is not automatic. It does not limit any non-waivable right you have under applicable law, and it does not apply to the situations described in Sections 7.3, 7.4, and 10.

7.3 Billing Errors

If a payment was unauthorized, duplicated, or charged in error, contact [email protected] promptly and we will investigate and correct genuine errors. Correcting a genuine billing error is not a discretionary goodwill refund and is not limited by Section 7.2.

7.4 Discretionary Goodwill Refunds

Clutch5 may choose to provide a refund, credit, or extension as a goodwill gesture even where none is required. Doing so once does not create an obligation to do so again, and does not change Section 7.1 or 7.2.

7.5 What a Clutch5 Subscription Buys

A Clutch5 subscription buys access to Clutch5’s own alert and discovery features. It does not buy access to any third-party stream, broadcast, league service, or market service, and no third-party subscription is included. A third-party service being unavailable, restricted, blacked out, or requiring its own paid subscription is therefore not a failure of the Clutch5 service you purchased.

Nothing in this Section 7 limits any non-waivable refund or cancellation right under applicable law, or the remedies described in Sections 10 and 15 for permanent discontinuation of a paid feature or the paid Service.

8. Free Access and Complimentary Access

8.1 30-Day Free Access Period

Each new eligible Clutch5 user receives 30 days of free access beginning when the account is created.

No payment card is required. No charge is authorized. The free-access period does not automatically renew or convert into a paid subscription.

When the 30-day period ends, subscription features may be restricted unless you affirmatively purchase a paid subscription or have valid complimentary access. While Clutch5 is free of charge for everyone (see “Current free access” above), access is not restricted when the 30-day period ends.

Because no payment method is collected for this free-access period, there is no automatic “trial conversion” charge to cancel. Clutch5 may send a courtesy notice before free access expires, but expiration itself does not create a payment obligation.

Subscribing during the free-access period. If you purchase a paid subscription before your free-access period ends, the first charge is made when you subscribe and your paid billing period starts then. Any free days that remained are not added to your subscription.

8.2 Complimentary Access Codes

Clutch5 may provide promotional, friends-and-family, beta, or other complimentary access through access codes or account-based grants.

Complimentary access:

• is not a paid subscription and does not automatically create a Stripe subscription;
• has no cash value and is not redeemable for cash;
• may be limited to one person, one redemption, a maximum number of uses, a stated period, or other conditions disclosed when provided;
• may not be sold, transferred, or publicly distributed unless Clutch5 expressly permits it; and
• may be suspended or revoked for fraud, unauthorized sharing, abuse, or violation of these Terms.

A complimentary-access grant does not guarantee permanent or lifetime access unless Clutch5 expressly states that in writing.

Because complimentary access is provided at no charge, its suspension, revocation, or expiration does not create a refund or credit.

9. Failed Payments

If a charge fails, we or Stripe may retry the payment method as permitted by card-network rules. We may suspend or limit paid features while payment remains outstanding. You remain responsible for amounts validly incurred before cancellation or termination.

10. Price and Plan Changes

Clutch5 may change the subscription price or paid features prospectively.

For an existing recurring subscription, Clutch5 will email you 30 days’ advance notice of a price increase, with how to cancel, or give any different notice required by applicable law, before charging the increased price. The increase will apply only to a renewal occurring after the applicable notice period. If you do not agree to the new price, you may cancel before that renewal.

Clutch5 may add, remove, modify, or replace features. We will not misrepresent material paid features at purchase. If Clutch5 discontinues a material paid feature during a period you already paid for and does not provide a reasonably comparable replacement, you may cancel and request an appropriate prorated refund or credit for the unused portion, subject to applicable law.

This remedy applies to a permanent removal of a material paid feature without a reasonably comparable replacement. It does not apply to the temporary interruptions and third-party problems described in Section 7.2.

11. No Guarantee of Alerts, Scores, or Viewing Availability

A paid subscription does not guarantee that a particular game, league, team, tournament, or sport will be monitored; that a clutch alert will be generated or arrive before a game ends; that scores, clocks, pregame estimates, broadcast information, or links will be accurate; that a linked stream will be available; or that any third-party streaming subscription is included.

Clutch5’s sports data and alerts remain subject to the Sports Data, Alerts & Third-Party Markets Disclaimer.

12. Third-Party Services Are Not Included

Your Clutch5 subscription is a subscription to Clutch5 only. It is not a subscription to any broadcaster, streaming service, league pass, sportsbook, or prediction-market service. If you use a third-party service, you are responsible for its charges, eligibility rules, terms, geographic restrictions, and legal requirements.

Clutch5 does not accept wagers, execute trades, or hold funds as part of your subscription.

13. Chargebacks and Billing Disputes

If you believe a charge is incorrect, contact [email protected] first so we can investigate. Nothing in these Subscription Terms limits your rights under card-network rules or applicable law. Fraudulent or abusive chargeback activity may result in account restriction or termination to the extent permitted by law.

14. App Store or Platform Purchases

If Clutch5 later offers subscriptions through Apple, Google Play, or another marketplace, purchases made there are billed, renewed, canceled, and refunded under that marketplace’s rules. The checkout screen will identify the billing channel.

15. Termination of Paid Service

If we terminate your subscription for a material violation of the Terms of Service, you may lose access to paid features without a refund to the extent permitted by law.

If we discontinue the paid Service (or a plan) for reasons unrelated to your breach during a period you have prepaid, we will provide a prorated refund for the unused portion of the period or, at your election, continued access through the end of the paid period where feasible.

16. Changes to These Subscription Terms

We may update these Subscription Terms prospectively. Changes that materially affect an existing recurring subscription will be communicated clearly, together with how to cancel, before they take effect and with the advance notice required by applicable law, and where the law requires your affirmative consent we will request it. You may cancel before a change takes effect.

17. Consumer Rights Not Waived

Nothing in these Subscription Terms waives any consumer right that cannot be waived under the law of the state where you live, including state automatic-renewal and cancellation laws.

18. Contact

Clutch5 — operated by FlipCard LLC
Email: [email protected]
Website: https://clutch5.app

A postal address for written correspondence will be published here once it is confirmed.